Our carriers aim to deliver your parcel within 3 business days of dispatch. If your delivery has gone over this period, please contact concierge@castore.co.uk.
MY DISCOUNT CODE IS NOT WORKING
Discount codes are single use only and will not be valid for a second use. Only one discount code can be used at a time. If this is a new code please contact concierge@castore.co.uk before placing your order. Once your order is complete we are not able to honour your discount code.
WHAT TO DO IF MY PRODUCT IS FAULTY
Please email our concierge@castore.co.uk with your name, order number and an image of the garment. This will make it faster for our team to resolve your issue.
HOW DO I BECOME A BRAND AMBASSADOR?
If you want to join us on our journey and think you have something to offer then please contact our Head of Brand Ambassadors at andyc@castore.co.uk. Please include details of sporting or fitness activities you are involved in, as well as links to any social media profiles, why you want to be a Castore Ambassador and any other information you think is relevant.
WHAT IS YOUR RETURNS ADDRESS?
CASTORE,
Unit 16- 18 Carrock Road,
Bromborough
Wirral,
CH62 3RA
